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1) QA Tester: Contract to Hire Start Immediate
Mandatory Experience:
QA Testing for Web Applications
Scripting
Performance Testing
Preferred:
VB/VBA Experience
T-SQL Experience

2) Sr. Systems Engineer: Contract to Hire Start Immediate
Job Description:
- Perform problem analysis resulting in resolution of product and/or service related problems. This includes the appropriate referral to other service areas, follow-up, testing, and troubleshooting. As a part of troubleshooting, you may be responsible for reproducing the issue in a test environment, suggesting workarounds, and working with 3rd-party support organizations through issue resolution;
- Answer customer inquires, either via phone or email, in a timely, courteous, and professional manner;
- When required, escalate events in a timely manner to the appropriate individual according to documented escalation procedures;
- Identify, resolve, and communicate customer and product satisfaction issues to management;
- Be the customer advocate. Present technical concepts in a clear manner to customers through email and phone calls;
- Track issues using trouble ticketing system and follow issues to resolution or provide hand off to succeeding engineer;
- Assist in the implementation of products/services;
- Participate in special projects including team communications, product planning, and training;
- Serve as the primary technical on-call resource for managed services customer base;
- Maintain a working level of proficiency with all services;
- Support internal IT infrastructure as required;
- Demonstrate excellent written, verbal, and interpersonal skills;
- Other as assigned by your supervisor.

The minimum requirements for this position include:
- Bachelor of Science in Computer Science, Engineering or other technical discipline and a demonstrated level of experience as listed below:
- 5+ years experience with major national brand Intel-based servers
- 5+ years experience in Red Hat Enterprise Linux and Sun Solaris 8 or higher server including design, implementation, and administration including:
- Sendmail/Qmail, Apache, MySQL/PostgreSQL, SSH, Telnet, SNMP, FTP, DNS/BIND, SSL Encryption and Digital Certificates
- Shell and PERL scripting a plus
- 1-3 years experience in Active Directory design & implementation, DNS, DHCP, WINS, FTP, SMTP, and SNMP experience required
- 1-3 years experience with the following networking/security technologies:
- Cisco Router & Catalyst IOS
- Juniper Netscreen and/or Cisco PIX firewall

Geoffrey L. Alexander
Account Executive
Robert Half Technology
201 South College Street, Suite 2200
Charlotte, NC 28244
Phone: 704-342-7982
Fax: 704-342-7200
Email: geoffrey.alexander@rht.com